At Men Clothing Store, we understand that true gentlemen appreciate both sartorial excellence and seamless service. Our shipping and returns policies are designed with the same attention to detail as our curated menswear collections.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two refined shipping options to meet your needs:

  • Standard Shipping ($12.95):
    – Carrier: DHL or FedEx
    – Delivery Time: 10-15 business days after shipment
  • Free Shipping (Orders over $50):
    – Carrier: EMS
    – Delivery Time: 15-25 business days after shipment

International Shipping Note: We ship worldwide (excluding certain Asian regions and remote areas). Customers are responsible for any customs duties or import taxes.

Returns & Exchanges

We stand behind the quality of our menswear and want you to be completely satisfied with your purchase. Our returns process reflects the same refined standards as our clothing.

Return Policy Overview

  • Return Window: 15 days from delivery date
  • Condition: Items must be new, unworn, with original tags attached
  • Non-Returnable Items:
    • Clearance items (marked as final sale)
    • Accessories (belts, suspenders, hats)
    • Items without original tags or showing signs of wear

The Refined Returns Process

Step 1: Initiate Your Return
Within 15 days of receiving your order, email our customer service team at [email protected] with:

  • Subject: Return Request – Order #[Your Order Number]
  • Item details (name, SKU if available)
  • Reason for return
  • Preferred resolution (refund/exchange)
  • Your shipping address

Step 2: Receive Authorization
Within 1-2 business days, we’ll email you a Return Merchandise Authorization (RMA) number and instructions.

Step 3: Prepare Your Package
Carefully pack the item(s) in original packaging with all tags attached. Include a copy of your order confirmation and the RMA number.

Step 4: Ship Your Return
Send your package to:

Men Clothing Store Returns
553 Elk Avenue
FLOURNOY, US 96029

Shipping Note: For your protection, we recommend using a trackable shipping service. International customers should mark packages as “Returned Goods” to avoid customs fees.

Refund Processing

  • Timing: 3-5 business days after we receive your return
  • Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
  • Processing Time:
    • Credit cards: 5-7 business days
    • PayPal: 1-3 business days
  • Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error

Exchange Process

For eligible items, follow the standard return process and clearly specify your replacement item or size in your return request. We’ll ship your replacement once we receive and process your return.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us immediately at [email protected] with photos of the issue. We’ll arrange a prepaid return label and expedite your replacement.

Our Commitment to You

At Men Clothing Store, we believe every aspect of your experience should reflect the same excellence as our garments. Should you have any questions about our shipping or returns policies, our customer service team is pleased to assist at [email protected].

Thank you for allowing us to serve your sartorial needs.