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At Men Clothing Store, we take pride in offering premium menswear that meets the exacting standards of our discerning clientele. Should any item not meet your expectations, our refined returns process ensures a resolution worthy of a gentleman’s wardrobe.

Our Return & Exchange Commitment

We accept returns and exchanges within 15 days of delivery for most items in new, unworn condition with original tags attached. Your satisfaction is as important to us as the quality of our garments.

Non-Returnable Items

To maintain our high standards of hygiene and quality, the following items cannot be returned or exchanged:

  • Clearance items (marked as final sale)
  • Accessories (belts, suspenders, hats)
  • Any item without original tags or showing signs of wear

The Refined Returns Process

Step 1: Initiate Your Return

Within 15 days of receiving your order, please email our customer service team at [email protected] with the following information:

Subject: Return Request – Order #[Your Order Number]

Dear Men Clothing Store Team,

I would like to request a return/exchange for the following item(s) from my order #[Your Order Number]:

Item Name: [Product Name]

SKU/Item Number: [If available]

Reason for Return: [Please specify]

Preferred Resolution: [Refund/Exchange for Size [ ]/Exchange for Item [ ]]

Shipping Address: [Your Full Address]

Sincerely,
[Your Full Name]

Step 2: Receive Authorization

Within 1-2 business days, our customer service team will email you a Return Merchandise Authorization (RMA) number and detailed instructions. Please include this RMA number with your return.

Step 3: Prepare Your Package

Carefully pack the item(s) in their original packaging with all tags attached. Include a copy of your order confirmation or packing slip. For your protection, we recommend using a trackable shipping service.

Step 4: Ship Your Return

Send your return package to:

Men Clothing Store Returns
553 Elk Avenue
FLOURNOY, US 96029

Refund Processing

Upon receipt and inspection of your return (typically within 3-5 business days after arrival):

  • Refund Method: Your original payment method will be credited (Visa, MasterCard, JCB, or PayPal)
  • Processing Time: 5-7 business days for credit card refunds; 1-3 business days for PayPal
  • Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error

Exchange Process

For exchanges of eligible items:

  1. Follow the standard return process above
  2. In your return request, clearly specify the replacement item or size needed
  3. We will ship your replacement item once the return is received and processed
  4. Any price differences will be charged or refunded accordingly

International Returns

For our global clientele (excluding certain Asian regions and remote areas):

  • Return shipping costs are the customer’s responsibility
  • Please mark the package as “Returned Goods” to avoid customs fees
  • We cannot refund original customs duties or taxes

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [email protected] with photos of the issue. We will arrange for a prepaid return label and expedite your replacement.

Questions?

Our customer service team is available to assist with any questions regarding our returns policy or your specific return. Contact us at [email protected].

At Men Clothing Store, we believe every aspect of your experience with us should reflect the same excellence as our garments. Thank you for allowing us to serve your sartorial needs.